Frequently Asked Questions

What does Zirg mean?

Sometimes, things in life cannot be defined. There is no definition for Zirg, only purpose.

Zirg's purpose is to be your real life Beauty Haven where you can find the best in Beauty with impeccable service and an overall awesome shopping experience.


What is Zirg Club and how do I join?

Zirg Club is an awesome way for you to rack up points and be rewarded for your purchases! These points are transferrable and can be redeemed for discounts, free products, and more!

 Join Z Club by signing up with your e-mail or Facebook account!


There’s an awesome brand I love, why isn’t it on Zirg!?

Because we’ve been waiting for you to tell us about it! If you’re looking for a premier brand in Beauty and can’t find it on Zirg, let us know!

We’re always adding to our catalog and looking out for cool new brands that people love.


There’s an awesome product I want, but you don’t have it in-stock!?

Aw man! We’re sorry. Please add it “My Wishlist” and we will let you know the moment we have it back in-stock.


I forgot my password/can’t get into my account!?

Don’t worry, we’ve got you covered. Just click on the “forgot my password” link when you’re about to sign on and we’ll email you the next steps with getting into your account.

If you still have any issues getting into your account, please feel free to e-mail or call one of our Zirg Reps!