Returns Policy

All orders must be returned within 30 days of purchase for a refund. Returned items must be unused and in the exact same condition as they were received.

At this time, we do not accept exchanges. However, you are welcome to return any eligible returns and re-purchase the items of your choice.

Items indicated as “Final Sale” at the time of purchase are not eligible for return, exchange or merchandise credit.

How to Return Products:

If you would like to initiate an eligible return, please email us at customercare@zirg.com for return instructions and next steps.

We recommend retaining return tracking until your return is processed. Once we receive your return, please allow 7 – 10 business days for your refund to process. Please allow up to 10 working days for your refund to display in your account, as processing times vary based on payment providers.